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Basic
Instant access to the platform and raise tickets. Ideal for one-off ad-hoc IT request
No subscription required
FREE
Forever free
Business
Instant access to the platform and raise tickets. Ideal for few locations ad-hoc IT requests
$349/Month, free first month
$315/Month, free first month
10% SAVINGS
$0
Billed annually €3,780
CorporatePOPULAR
Instant access to the platform and raise tickets. Ideal for multi-sites ad-hoc IT requests
$999/Month, free first month
$899/Month, free first month
10% SAVINGS
$0
Billed annually €10,788
Managed Services
Tailored to customer needs. Ideal for any scope of ITSM with dedicated or part-time IT staffs
No subscription required
CUSTOM
Custom billing
  • No Service Desk

  • No remote technical support

  • No dedicated account manager

  • Business hours Service Desk

  • No remote technical support

  • No dedicated account manager

  • 24/7 Service Desk

  • No remote technical support

  • No dedicated account manager

  • 24/7 Service Desk

  • Remote technical support available

  • Dedicated account manager

  • Dispatch engineers available during Business hours only

  • No dedicated onsite engineer

  • Dispatch engineers available 24/7/365

  • No dedicated onsite engineer

  • Dispatch engineers available 24/7/365

  • No dedicated onsite engineer

  • Dispatch and part-time engineers available 24/7/365

  • Dedicated onsite engineers with backup

Rates

  • Standard hourly rates for Onsite Support

  • Up to 2 tickets monthly

Rates

  • Standard hourly rates for Onsite Support

  • Up to 10 tickets monthly

Rates

  • Standard hourly rates for Onsite Support

  • Up to 15 tickets monthly

Rates

  • Custom rates

  • Unlimited number of monthly tickets

Service Agreement

  • Standard online Terms & Conditions

  • Standard online NDA

  • Cancel anytime

Service Agreement

  • Standard online Terms & Conditions

  • Standard NDA

  • Cancel anytime

Service Agreement

  • Standard online Terms & Conditions

  • Standard NDA

  • Cancel anytime

Service Agreement

  • Custom Service Agreement

  • Custom NDA

  • Custom contract duration

Integration

  • Use KompiTech BLiTS ITSM Platform as a stand-alone ticketing system

  • Integration not available

Integration

  • Use KompiTech BLiTS ITSM Platform as a stand-alone ticketing system

  • Integration not available

Integration

  • Use KompiTech BLiTS ITSM Platform as a stand-alone ticketing system

  • Integration not available

Integration

  • Use KompiTech BLiTS ITSM Platform as a stand-alone ticketing system

  • Integration with your ticketing system

Benefits

  • Instant access to the platform after sign up

  • Real-time tickets tracking

  • Standard IT process automation

  • No documentation automation

  • No access to BLiTS CMDB

  • No access to BLiTS Knowledge Base

Benefits

  • Instant access to the platform after sign up

  • Real-time tickets tracking

  • Standard IT process automation

  • No documentation automation

  • No access to BLiTS CMDB

  • No access to BLiTS Knowledge Base

Benefits

  • Instant access to the platform after sign up

  • Real-time tickets tracking

  • Standard IT process automation

  • No documentation automation

  • No access to BLiTS CMDB

  • No access to BLiTS Knowledge Base

Benefits

  • Free expert consultations

  • Real-time tickets tracking

  • Custom IT processes and automation

  • Documentation automation

  • Manage IT assets with BLiTS CMDB

  • Access to BLiTS Knowledge Base