KompiTech IT Support Services Pricing

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Billed Monthly

Billed Annually

Basic Instant access to the platform and raise tickets. Ideal for one-off ad-hoc IT request No subscription required FREE SIGN UP Forever free	Business Instant access to the platform and raise tickets. Ideal for few locations ad-hoc IT requests $349/Month, free first month $315/Month, free first month 10% SAVINGS $0 START TRIAL Billed annually €3,780	CorporatePOPULAR Instant access to the platform and raise tickets. Ideal for multi-sites ad-hoc IT requests $999/Month, free first month $899/Month, free first month 10% SAVINGS $0 START TRIAL Billed annually €10,788	Managed Services Tailored to customer needs. Ideal for any scope of ITSM with dedicated or part-time IT staffs No subscription required CUSTOM REQUEST PROPOSAL Custom billing
Service Desk Access^? No Service Desk No remote technical support No dedicated account manager	Service Desk Access^? Business hours Service Desk No remote technical support No dedicated account manager	Service Desk Access^? 24/7 Service Desk No remote technical support No dedicated account manager	Service Desk Access^? 24/7 Service Desk Remote technical support available Dedicated account manager
Onsite Support^? Dispatch engineers available during Business hours only No dedicated onsite engineer	Onsite Support^? Dispatch engineers available 24/7/365 No dedicated onsite engineer	Onsite Support^? Dispatch engineers available 24/7/365 No dedicated onsite engineer	Onsite Support^? Dispatch and part-time engineers available 24/7/365 Dedicated onsite engineers with backup
Rates Standard hourly rates for Onsite Support Up to 2 tickets monthly	Rates Standard hourly rates for Onsite Support Up to 10 tickets monthly	Rates Standard hourly rates for Onsite Support Up to 15 tickets monthly	Rates Custom rates Unlimited number of monthly tickets
Service Agreement Standard online Terms & Conditions Standard online NDA Cancel anytime	Service Agreement Standard online Terms & Conditions Standard NDA Cancel anytime	Service Agreement Standard online Terms & Conditions Standard NDA Cancel anytime	Service Agreement Custom Service Agreement Custom NDA Custom contract duration
Integration Use KompiTech BLiTS ITSM Platform as a stand-alone ticketing system Integration not available	Integration Use KompiTech BLiTS ITSM Platform as a stand-alone ticketing system Integration not available	Integration Use KompiTech BLiTS ITSM Platform as a stand-alone ticketing system Integration not available	Integration Use KompiTech BLiTS ITSM Platform as a stand-alone ticketing system Integration with your ticketing system
Benefits Instant access to the platform after sign up Real-time tickets tracking Standard IT process automation No documentation automation No access to BLiTS CMDB No access to BLiTS Knowledge Base	Benefits Instant access to the platform after sign up Real-time tickets tracking Standard IT process automation No documentation automation No access to BLiTS CMDB No access to BLiTS Knowledge Base	Benefits Instant access to the platform after sign up Real-time tickets tracking Standard IT process automation No documentation automation No access to BLiTS CMDB No access to BLiTS Knowledge Base	Benefits Free expert consultations Real-time tickets tracking Custom IT processes and automation Documentation automation Manage IT assets with BLiTS CMDB Access to BLiTS Knowledge Base