End User Computing Services

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End User Computing Services

Our End-User Computing Services enables organizations to unbundle key workplace elements and tailor them to different user segments within the organisation. We have strong alliances with technology partners like Microsoft, Cisco, Dell, HP, Google and develop Opensource solutions for End User Computing Services

Service Overview

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What you'll get:

  • Innovative end-user support service: Designed to strengthen the self-service technology for emerging concepts, like BYOD (Bring Your Own Device), Process-as-a-Service, Desktop-as-a-Service and Global Anywhere Access solutions;
  • IT Helpdesk: First level remote IT support service in multiple languages;
  • Desk-side IT support: Second level onsite service resolving incidents per pre-agreed SLAs;
  • Self-help: Solutions developed as a part of KompiDesk Solution empower users to control the resolution of their issues;
  • Self-heal: Solutions developed as a part of KompiDesk Solution that enables identifying issues proactively and fixing them before the user notices.
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Roll-Out & Migration

KompiTech is experienced in migration and rolling-out servers, desktop or laptops. Whether you need to deploy a long-planned upgrade (like a hardware refresh), or are reacting to a short-term need (like disaster recovery roll-out), we will jointly work with you from the very earliest stages to help guide the planning, the preparation of machine images, and understanding business and user needs and priorities. Contact us if you need help with Desktop Roll Outs & Migration solutions.

Your Values

KompiDesk can help you to centrally manage your end users with integrated value demonstrated in lowered cost of ownership.

End Users Values

  • Increased productivity
  • Quick response and resolution time
  • Self-service capabilities
  • Local language support service
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Your Business Values

  • Flexible environment to grow or shrink
  • Optimum ROI on investment
  • No hidden cost
  • Self-detect and repair technologies
  • Enhanced and consistent delivery
  • Proactive systems monitorin

Customers Across 59 Countries Rely On KompiTech

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