Field Service Management
KompiTech BLiTS Platform
A complete suite of Field Service Management Tools
A global eco-system of Field Service Engineers.
- Free access to the platform, including the Field Service Management tools.
- Access to the BLiTS-Eco, our eco-system of experienced Field Service Engineers is free.
- Create tickets and pay per hour only for the tasks completed by the assigned field engineer.
Our Service Desk is available 24/7 for any questions abound your tickets.*
* This feature is only available in the paid subscription See all packages
Key benefits of the BLiTS Platform
+70%Faster ticket resolutions with automated processes handled with ease by the BLiTS mobile app.
-30%Reduction of field service costs and providing a license-free management tool
100%Real-time communication of service status, data accuracy, and transparency.
Services Offered on our Platform
Which services do I get for free?
Use of the BLiTS Platform and the tools is free.
Which services do you need to pay for?
When you log a ticket, we’ll need to dispatch a technician to your specified location. The time required by the technician to complete the task is billed per hour and any other pre-agreed expenses.
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How do I know that the assigned engineer is qualified to complete my ticket?
We only hire qualified and experienced professionals to ensure that we provide our customers with quality solutions. We have also developed the KompiTech BLiTS certification program to ensure the highest level of service.
What are some of the benefits of a paid package?
There are many benefits of a paid package, including access to our 24/7 Service Desk. With our paid package, you’ll get our Service Desk support instantly whenever you need help. When you have queries and need answers right away, our 24/7 Service Desk team acts as your single point of contact to handle both the reactive support and administrative support for routine tasks.
When can I cancel a paid monthly subscription package?
You can cancel at any time. Cancellation is effective at the end of your current subscription period. For the Annual Plan, cancellation is effective at the end of the year for which you have paid. For the monthly plan, cancellation is effective at the end of the month for which you have paid.