BLiTS-Eco is home to a vast pool of professionally trained local IT engineers, easing customers' pains in finding the right local IT resources. The ecosystem guarantees the integrity of engineers' qualifications, ensure engineers are trained to align with customer processes, and minimizes the risk associated with traditional IT outsourcing and staffing.
Don't just manage your IT.
Make it autonomous.
Digital Transformation of Your IT Service
Outsourcing Through Our BLiTS Platform
Ad-Hoc Support Services
Datacenter Infrastructure Field Support
- Servers
- Firewalls
- Routers
- Switches
- Rack and Cabling
Managed Services
IT Infrastructure Management
- LAN/WLAN Management
- Systems Management
- Cloud Services and Migration
Digital Workspace
- End User Computing
- 24/7 Service Desk
- VIP Support
- Work From Home Support
- Windows Roll/Out
IT Staffing
- Dedicated Full-time Staffing
- Temporary IT Staffing
- Field Service Technicians
- On-Demand IT Staffing
- Remote IT Staffing
Key Benefits
of BLiTS ITSM Platform
Our platform provides IT outsourcing services combined with ITSM apps, enabling customers to manage their IT on a single platform. Your management team will be equipped with the right ITSM tools that provide a 100% service visibility view from cost management to service quality and control.
With digitalization at its core, the BLiTS ITSM Platform leverage new technologies in the digitalization of ITSM lifecycle, combined with industry best practices. The benefits being: autonomous service delivery, real-time information flow reducing time spent in resolving issues.
With a focus on cost control and ROI through BLiTS ITSM autonomous service approach, customers can lower their IT outsourcing and audit costs by more than 20%, while still ensuring no sacrifice in quality. We are making IT outsourcing easier to operate, reducing the resources required to currently manage your IT.
With our services, you will gain access to the best practice industry-leading processes and world-class expertise, tools and automated workflows to strengthen IT and business.
Solutions and Pricing
Compare the below solutions that suit best your current IT challenges.
Ad-Hoc Basic Instant access to the platform and raising tickets. Ideal for one-off IT requests. No subscription required FREE | Ad-Hoc Business Instant access to the platform and raising tickets. Ideal for recurring IT requests. From $349/Month, free for first month $0 | Managed Services Tailored IT needs. Ideal for any scope of ITSM with dedicated or part-time IT staffs No subscription required CUSTOM |
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