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Service Overview

Supporting today’s variable, and highly mobile workforce means more than just equipping your employees with desktops or laptops. KompiTech can support your organization to create a workspace experience that is collaborative and interconnected, in order to create a sustainable productive workforce. Our next-generation IT solution provides flexibility and agility to attain a vision of a collaborative and secure workspace.

End-User Computing

Scalability and agility are the core requirement modern organizations need to meet to fulfill customers’ expectations. With a rise of remote workers, new technological advancements, and innovation in the workplace, the challenge of creating a top-performing IT department strategy that delivers became harder than ever.

A well-designed end-user computing strategy maps out how users can access the digital platforms. They need to be productive, both on-premises and remotely. This includes a full range of tools necessary to complete their required tasks, and considers how to enable future growth without disruption.

KompiTech’s End-User Computing Services enable organizations to unbundle key workplace elements and tailor them to different user segments within the organization. At KompiTech, we provide our clients worldwide with flexible working solutions to protect their networks, critical business data, and intellectual assets.

24/7 Service Desk

At KompiTech, we understand that having 24/7 access to a proficient IT Service Desk is mission-critical for any organization.

Our non-stop IT Service Desk is available to all KompiTech customers across multiple languages and time zones. With a team of fully-qualified, digital-savvy IT professionals, we offer a 24/7 remote IT help for efficient resolution of time-sensitive incidents and management of service requests. Our Service Desk is designed to support your IT Department, giving it the resource to outsource, scale or up-skill the support it provides, either long-term or on a project basis.

Work From Home Support

We help organizations implement an IT support model and provide key steps to identify quick and easy solutions to ease the pain of your employees working from home. It is an easy-to-implement model that helps navigating the complexity related to coordination and management of any external IT service providers.

Steps on how we can help your organization transform and adapt to the new norm of working from home

Work From Home IT Support

Setup of Corporate Devices Access Strategy

Enabling employees to use personal devices can come very handy when they are unable to work on their corporate devices. We can help your organizations implement mechanisms like Multi-factor Authentication and SSO SSingle Sign-On) for personal devices to stay productive when working from home.

Scaling an existing VPN solution

To enable a flexible WFH strategy, we can help with designing and implementing a LoadBalancing solution to increase the number of concurrent VPN connections.

Migrating applications to cloud

We help customers on how to define and optimize which applications can be operated on a public cloud and which should stay in-house.

Roll-Out & Migration

KompiTech is experienced in migration and rolling-out servers, desktops or laptops. Whether you need to deploy a long-planned upgrade (like a hardware refresh), or are reacting to a short-term need (like disaster recovery roll-out), we will jointly work with your IT department from the very earliest stages to help guide the planning, preparation of machine images, and understanding business and user needs and priorities.

Roll-Out & Migration

KompiTech is experienced in migration and rolling-out servers, desktops or laptops. Whether you need to deploy a long-planned upgrade (like a hardware refresh), or are reacting to a short-term need (like disaster recovery roll-out), we will jointly work with your IT department from the very earliest stages to help guide the planning, preparation of machine images, and understanding business and user needs and priorities.

Roll-Out & Migration

KompiTech is experienced in migration and rolling-out servers, desktops or laptops. Whether you need to deploy a long-planned upgrade (like a hardware refresh), or are reacting to a short-term need (like disaster recovery roll-out), we will jointly work with your IT department from the very earliest stages to help guide the planning, preparation of machine images, and understanding business and user needs and priorities.

Key benefits of Ad-Hoc Support

+70%

Faster incident resolutions with automated processes and the ease of a mobile app
-30%

-30%

Reduction of IT service costs and providing a licence-free IT service management tool
100%

100%

Data accuracy and transparency

A whole free month to try out KompiTech
BLiTS ad-hoc support services

  • Full access to our 24/7 Service Desk
  • Access to experienced and professional KompiTech technicians
  • Request IT help anywhere globally
  • Instant platform access utilizing KompiTech's online legal agreement - no prolonged legal contract process
  • Pay by invoice or credit card
  • Pay per hour of service
  • Up to 10 tickets included in the basic package
    Need more monthly tickets? See other packages.
From $349 per month
$
0

for the first month

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