to customers across multiple locations and regions
KompiTech BLiTS Platform is an end-to-end IT service management platform that enable customers to outsource and manage their IT services. Saving costs, and optimizing service quality by leveraging blockchain technology, and automation.
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Business IT services Infrastructure IT services X-Innovate
Results of possible cost optimizations and efficiencies
when outsourcing with KompiTech BLiTS platform
As a Service Desk Manager I have worked with many in-house ITSM tools over the years which were often custom designed to accommodate internal processes, they were very tedious and time consuming. Since BLiTS has been implemented in KompiTech, we have been able to automate time consuming tasks such as eliminating emails back and forth as all communication takes place on the portal or having the Field Engineer check in online when he has reached site eliminating the use paper Site Visit Reports. BLiTS compared with other market leading ITSM Tools does not have the complication of time-consuming configurations and is ready out of the box, it is also hosted in the cloud thus eliminating the loss of important data and expensive hardware to maintain the system. BLiTS is easy to use, it’s a single solution which looks after all our customers, and it has the ability to centralize all our partners and customers in one location.
