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Our End-User IT Support Service Overview

We believe healthy, functional employee devices have a key role in any organization’s productivity and part of the backbone of a growing company.

If you are looking for a reliable IT partner who will not only help you ensure business continuity but will also ensure your organization’s employee devices keep running wherever their location, we are here for you.

At KompiTech we deliver global, responsive IT support services that fit business IT needs and budgets. With over a decade of experience in providing End-User IT Support services and Field Service Engineers to businesses globally, KompiTech is a trusted IT outsourcing vendor for forward-thinking companies that are looking for operational excellence ensuring no sacrifice in quality.

Our Approach

End-User devices are key to employees’ productivity. KompiTech’s End-User IT Support service enables organizations to unlock the right support strategy particularly those with a BYOD IT policy, which includes combining corporate and personal devices to access the corporate network.

KompiTech provides around-the-clock IT support expertise that upholds the required security of either a corporate only or combined personal end-user devices environment.

Service Included

24/7 Service Desk

24/7 Service Desk

  • Overview
  • 24/7 Service Desk Team
  • Key Features
  • Key Benefits
Read more
PC Support

PC Support

  • Overview
  • Supported Devices
  • Services and Benefits
  • Why KompiTech PC Support Services?
Read more
Printer Support

Printer Support

  • Local Printers
  • Multi-Functional Devices
  • Network Printers
Read more
Retail POS Support

Retail POS Support

  • Overview
  • Hardware Repair and Maintenance
  • Onsite Field Technicians
  • Services and Key Benefits
Read more
Mobile Devices Support

Mobile Devices Support

  • Overview
  • Supported OS
  • Supported Devices
Read more
Conferencing Solutions Support

Conferencing Solutions Support

  • Overview
  • Supported Solutions
  • Services and Benefits
Read more

Key Benefits of End-User IT Support Service

offered on KompiTech BLiTS ITSM Platform

+70%

+70%

Faster ticket resolution achievable through BLiTS autonomous service platform combined with our proactive local support engineers.
60%

60%

Cost reduction through automation and IT support costs associated with multi-layers of IT providers or sub-contractors.
100%

100%

Service efficiency, real-time communication flow, and full-service visibility to customers.

A whole free month to try out

KompiTech BLiTS End-User IT Support Service

  • Full access to our 24/7 Service Desk
  • Access to experienced and professional KompiTech technicians
  • Request IT help anywhere globally
  • Instant platform access utilizing KompiTech online legal agreement, no prolonged legal contract process
  • Pay by invoice or credit card
  • Pay per hour of service
  • Up to 10 tickets included in the Business package
    Have more monthly tickets? See other packages
From $349 per month
$
0

For the first month

Create a Ticket
No credit card required