Global Field Technicians
Access a worldwide network of qualified, certified field engineers for onsite IT services. From IMAC projects to complex infrastructure deployments, our technicians deliver consistent quality in 30+ countries.
Request a Technician30+
Countries
500+
Engineers
10+ Years
Experience
Onsite Engineers, Wherever You Need Them
Whether it is a single desk move or a 500-site rollout, we dispatch certified technicians who meet the same quality standards regardless of location. One partner, one process, consistent results worldwide.
What Our Field Technicians Deliver
IMAC Services
Install, move, add, change — for desktops, laptops, printers, and peripherals.
Technology Refresh Programs
End-of-life replacement projects at scale, asset tagging, data migration.
Site Surveys & Assessments
Pre-project site evaluation, rack space audits, network readiness checks.
Project Deployments
Multi-site rollouts, new office buildouts, hardware refresh across locations.
Break/Fix Support
Hardware repair, warranty coordination, parts replacement, vendor RMA management.
Global Coverage, Local Expertise
Each region has local logistics, parts depots, and coordination teams to ensure fast, reliable service delivery.
Europe
Germany, UK, France, Netherlands, Belgium, Switzerland, Austria, Czech Republic, Slovakia, Poland, Spain, Italy, Nordics
North America
US, Canada — coast to coast
Asia-Pacific
Japan, Singapore, Hong Kong, Australia
Latin America
Brazil, Mexico, Colombia, Argentina
Middle East & Africa
UAE, Saudi Arabia, South Africa
Background checks & vendor certifications (Cisco, Microsoft, HP, Dell, Lenovo, CompTIA)
Ongoing training & performance monitoring
Single point of contact with SLA-backed delivery
How the Engagement Works
Define the Scope
What, where, when, how many sites.
We Match Engineers
Skills-based matching, local dispatch, certified for your vendors.
Execute with Consistency
Standardized processes, real-time reporting, documentation.
Review & Scale
Post-project review, extend to additional sites, ongoing support.
Customer story
See how Hewlett Packard Enterprise did it
Hewlett Packard Enterprise: Break-Fix Field Services Across Europe
HPE needed to reduce field service costs without compromising SLA performance. KompiTech deployed a blended workforce of senior and AI-enabled junior engineers — using its Knowledge Base to turn years of repair expertise into instant, on-site guidance across EMEA.
Read the full story>85%
First Time Fix
>90%
Response SLA Met
24x7
Availability
Frequently Asked Questions
Need engineers on the ground? Tell us where.
Describe your project and we will provide a proposal with timeline, coverage, and pricing.