Customer Stories
See how enterprises transform their IT operations with KompiTech
Trusted by leading enterprises
Onsite Services EMEAHewlett Packard Enterprise: Break-Fix Field Services Across Europe
HPE needed to reduce field service costs without compromising SLA performance. KompiTech deployed a blended workforce of senior and AI-enabled junior engineers — using its Knowledge Base to turn years of repair expertise into instant, on-site guidance across EMEA.
Read the full story>85%
First Time Fix
>90%
Response SLA Met
24x7
Availability
Onsite Warranty ServicesLenovo: Onsite Warranty Repair Services
Lenovo needed a field service partner that could consistently deliver high-quality onsite laptop and desktop repairs while maintaining strict customer satisfaction standards. KompiTech provided trained, certified technicians — turning around warranty repairs with industry-leading first-time fix rates.
Read the full story2,400+
Annual Repairs
NBD / 2BD
SLA Coverage
>90%
First Time Fix
24/7 Service Desk & IT StaffingAbbott: 24/7 IT Service Desk & Dedicated Onsite Engineers
Abbott needed a reliable IT partner to provide round-the-clock service desk coverage and dedicated onsite engineers across its European campus locations. KompiTech deployed a team of certified field engineers backed by a 24/7 service desk — delivering hardware support, VIP assistance, and smart hands services.
Read the full story8
Dedicated Engineers
24/7
Service Desk
4
Campus Locations
Multi-Site IT SupportBlueBay Asset Management: Onsite IT Support Across 3 European Offices
BlueBay needed a flexible IT partner that could support its growing European footprint — from day-to-day deskside support to setting up entirely new offices. KompiTech delivered onsite engineers and on-demand support across Zurich, Munich, and Luxembourg, all managed through a single point of contact.
Read the full story3
Offices Supported
NBD
Response SLA
6+ yrs
Partnership
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