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Why KompiTech Ad-Hoc Support?

100%

100%

Automated for ease-of-use with BLiTS Platform automation tool at its core, from logging and resolving tickets, to billing and invoicing.
24/7

24/7

Service Desk team to manage and support you all the way 24/7/365, in handling communication for a faster ticket resolution.
99%

99%

Customer satisfaction guaranteed through our team of experience technicians and service delivery managers.

KompiTech Ad-Hoc IT Services

End-User IT Support

End-User IT Support

  • PCs
  • Printers
  • Phones
  • Conferencing Solutions
  • Retail POS
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PC Support

PC Support

  • Overview
  • Supported Devices
  • Services and Benefits
  • Why KompiTech PC Support Services?
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Printer Support

Printer Support

  • Local Printers
  • Multi-Functional Devices
  • Network Printers
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Mobile Devices Support

Mobile Devices Support

  • Overview
  • Supported OS
  • Supported Devices
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Conferencing Solutions Support

Conferencing Solutions Support

  • Overview
  • Supported Solutions
  • Services and Benefits
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Retail POS Support

Retail POS Support

  • Overview
  • Hardware Repair and Maintenance
  • Onsite Field Technicians
  • Services and Key Benefits
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24/7 Service Desk

24/7 Service Desk

  • Overview
  • 24/7 Service Desk Team
  • Key Features
  • Key Benefits
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Global Field Engineers

Global Field Engineers

  • Global Onsite Field Engineers
  • IMAC Services
  • Projects
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Datacenter Infrastructure Field Support

Datacenter Infrastructure Field Support

  • Servers
  • Firewalls
  • Routers
  • Switches
  • Rack and Cabling
Read more
Field Support Request Pricing Form

Submit a Request

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Title

Date

Budget in $

Payment option

First name

Last name

Company

Phone*

Description

Address, Country City

E-mail*

Common Questions

  • What's the purpose of pay per hour of service?

    When you raise a ticket, we’ll need to be dispatch a technician to your specified location. The time required by the technician to resolve the issue is billed per hour.

  • What is the difference between Ad-Hoc and Managed Services?

    The Ad-Hoc Service provides you with instant access to the platform and allows you to raise tickets. It’s ideal for a one-off request or project, enabling you to easily request a technician to be dispatched onsite. The Managed Services offers a comprehensive IT Service Management with a much larger scope, enabling you to outsource part or all of your IT Service Management.

  • How to change from the Ad-Hoc Support to Managed Services?

    Just contact us if you want to change from an Ad-Hoc Service to a Managed Service.

  • How do I know that an assigned engineer is qualified to complete my ticket?

    We only hire qualified and experienced professionals to ensure that we provide our customers with quality solutions.  We also have developed the KompiTech BLiTS certification program to ensure the highest quality of service.

  • When can I cancel the subscription?

    You can cancel at any time. Cancellation is effective at the end of our current subscription period. For the Annual Plan, cancellation is effective at the end of the year for which you have paid. For the monthly plan, cancellation is effective at the end of the month for which you have paid.

See how customer are using KompiTech BLiTS

To easily raise a request for a new company device, an app or system access.

WATCH VIDEO

Create a Requests. See how you can easily create a request on KompiTech BLiTS platform and get support at any location. Click here to sign-in if you are already a customer.

To automatically view summary of work performed.

WATCH VIDEO

No of constant chasing the technical support for update with KompiTech BLiTS as any action is automatically tracked while providing you with updates. Real-time Tickets Updates

To automatically view summary of work performed.

WATCH VIDEO

No manual Word document or Excel sheet. KompiTech BLiTS automatically record work performed by each support agent and easily available for customer review. Download Performed Tasks Report.